Who we are
This privacy notice explains how we process personal data and the principles that we uphold with respect to transfers of personal data from the European Economic Area and Switzerland to the US and other non-European countries.
This website is structured in such a way that you may visit it without having to reveal your identity or provide personal data.
If you have questions concerning data protection, please contact us at:
Evidence House,
Stokenchurch Business Park,
Ibstone Road, Stokenchurch,
High Wycombe, England, HP14 3FE
Email: dataprivacy@inpharmation.com
Telephone: +44 1494 682 080
Do we sell your data?
We do not sell your data.
We do use web-analysis / web-tracking tools on our website, but only if you provide your consent or opt-in to such web-analysis / web-tracking.
If you provided your consent to such web analysis, our service providers will receive some information about you that may qualify as personal information, e.g. an IP address.
In addition they may also count how often you visited our website, which page you stayed on the longest, etc. They regularly will also place a small text file (cookie) on your computer, including a unique user identification number, in order to check whether this is a first or recurring visit to our website.
The provider then produces anonymized statistics concerning the usage of our website. This helps us to improve our website, analyze trends, and understand the needs of our website audience.
Data protection principles
We will comply with data protection law. This says that the personal information we hold about Data Subjects must be:
- Used lawfully, fairly and in a transparent way.
- Collected only for valid purposes that we have clearly explained to them and not used in any way that is incompatible with those purposes.
- Relevant to the purposes we have told them about and limited only to those purposes.
- Accurate and kept up to date.
- Kept only as long as necessary for the purposes we have told them about.
- Kept securely.
Cookies
We do not conduct re-marketing. (Re-marketing involves placing a cookie on your computer when you browse a website in order to put up an advert for products or services when you visit another website.)
Web analysis and web tracking requires us to obtain your valid consent. If you have already provided us with your consent, you can manage your consent settings by clicking on the “Cookies Settings” link or icon in the Cookie banner at the bottom of the screen.
View our Cookie Policy.
What categories of personal data does Inpharmation process?
On our website www.inpharmation.com (“Site”) we may collect the following personal data, if provided by the user:
- Name
- Company
- Country
- Phone number
- Any information communicated to us by the user
- Records of consent
While a visitor uses the Site, we may also collect the following information that may constitute personal data:
- URL and name of pages accessed
- HTTP response code
- Date and time of access
- IP address
- Operating system
- Browser software
- Information about the date you first and last visited our website
- The region derived from your IP address (not a precise location)
What is the purpose and legal basis for processing?
In this section we would like to inform you about the purposes we use the data for. The General Data Protection Regulation (GDPR) of the EU requires us to inform you about the legal basis for each purpose.
The applicable legal basis are:
- Processing is necessary to fulfil legal obligations
- Processing is based on your valid consent
- Processing is based on our legitimate interests without conflicting with yours
User-provided data
We process user provided data for the following purposes:
- To communicate with user of the Site (consent)
- To provide White Papers or Book chapters to you (consent)
- To market and provide our products and services to you (consent, legitimate interest)
- To prevent and investigate fraud and other misuse (legitimate interest, legal obligation)
- To protect our rights and/or our property (legitimate interest)
- To keep a record of consent and opt in/out (legitimate interest)
- To manage and resolve complaints by you (legitimate interest)
Automatically collected data
We use automatically collected data on our website for the following purposes:
- To provide features available on the Site (consent)
- To develop, improve and protect the Site (consent, legitimate interest)
- To audit and analyze the Site (legitimate interest, legal obligation)
- To assess the performance of the site (consent, legitimate interest)
- To initiate B2B contacts based on the individual interests of our website visitors (consent, legitimate interest)
When do we disclose your data and to whom?
In this section we would like to inform you about third parties to whom we may disclose your personal data.
User-provided data
We may disclose user provided data to:
- Service providers, such as customer relationship management platforms (Salesforce), data storage platforms (SharePoint) and web hosting providers (SiteBites)
- Public authorities, such as law enforcement, if we are legally required to do so or if we need to protect our rights or the rights of third parties
Automatically collected data
We may disclose automatically collected data to:
- Service providers, such as data analysis companies (Google Analytics and Lead Forensics) and web hosting providers (SiteBites)
- Public authorities, such as law enforcement, if we are legally required to do so or if we need to protect our rights or the rights of third parties
International data transfers
In this section we would like to inform you about where, if at all, your data is transferred to.
User-provided data
User provided data is transferred from your country of origin to data centres located in the United Kingdom.
Automatically collected data
Automatically collected data may be processed by Google Analytics and your data will therefore be transferred to one of their United States data centres. Data processed by Lead Forensics will be transferred from your country of origin to data centres in the United Kingdom.
Both the United Kingdom and the United States have been deemed to offer an adequate level of data protection by the European Commission.
Data Retention Periods
We only store personal data for as long as necessary to fulfil the purpose for which it was collected. Personal data will be deleted or securely anonymized for each purpose as follows:
User-provided data
- To communicate with you
- To provide White Papers or Book chapters to you
- To market and provide our products and services to you
We will delete or anonymize your data as soon as you withdraw consent or opt out from communication with us. Backups of data sent via request forms are held on our website’s hosting server for up to 90 days.
- To prevent and investigate fraud and other misuse
We will delete or anonymize your data when it is no longer fulfilling the above purposes. User logs are held on our website hosting server for up to a year.
- To keep a record of consent and opt in/out
We will delete or anonymize your data when it is no longer fulfilling the above purpose. If you opt out of communication from us, we will store some of your data to keep a record of your opt out to ensure our team does not contact you again.
- To manage and resolve complaints by you
- To protect our rights and/or our property
We will delete or anonymize your data when it is no longer required for the above purposes.
Automatically collected data
- To provide features available on the Site
- To assess the performance of the site
- To initiate B2B contacts based on the individual interests of our website visitors
We will delete or anonymize your data when you withdraw consent or opt out (via Cookies).
- To develop, improve and protect the Site
- To audit and analyze the Site
We will delete or anonymize your data when you withdraw consent or opt out (via Cookies). It may be necessary to continue to store some data for security purposes, e.g. user logs are held on our website hosting server for up to a year.
Please be aware that we are allowed to and may keep data for longer than listed above if it is necessary for:
- Exercising the right of freedom of expression and information
- Compliance with a legal obligation
- The establishment, exercise or defence of legal claims
What are Inpharmation’s legitimate interests?
Some of our processing is based on Inpharmation’s legitimate interests. Before processing data, we weigh the interests of the data subject (you) against our own: is your interest in not having your data processed for a given purpose greater than our legitimate interest for processing.
Our legitimate interests are:
- Optimizing the user experience of our website
- Ensuring IT security and data protection
- Protecting our rights
- Business development by contacting and marketing to clients
Where do we get personal information from?
In this section we would like to inform you about where we collect personal information from.
User-provided data
When using the Site you may complete one of our contact or request forms, where you provide us with personal information with your consent.
Users may provide information through certain actions, such as when you ask us to provide you with more information about our business, products, services, job opportunities, or ask for case studies, example chapters from our books and other information.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Automatically collected data
Our Site uses third-party plugins such as Google Analytics and Lead Forensics to collect information about visitor activity on the Site.
Requests by your web browser to our servers for web pages and other content on our website are recorded.
What are my rights?
In law you are the “Data Subject”, and you have several rights that you can exercise over your data such as the right to access, correct, and request to delete your personal information, data portability, restricting the processing or objecting to it if it was done under legitimate interests.
You also have the right to lodge a complaint with a supervisory authority, in particular in your country of residence (e.g. the Information Commissioner’s Office in the UK), if you consider the processing of your personal information infringes applicable law.
If you have any questions, need more information or guidance about your rights please contact dataprivacy@inpharmation.com. Read more information about your rights below.
Access to your data
You can request access to the information we hold about you, with some limited exceptions, and we will also tell you;
- why we are processing it;
- who are we sharing it with and if any information is transferred to a country not deemed to have adequate protections in place for personal data;
- how long will we be keeping your data;
- the source of the information if it was not collected directly from you;
- if we are using your data for automated decision making or profiling.
If you make a request for a copy of the personal information that we are processing, please be as specific as possible as this will both help us to identify the information more quickly and provide you with a copy without any undue delay.
Rectifying inaccuracies
If you feel the information we hold on you is inaccurate, you can ask us to correct or update it.
Right to be forgotten
You can also request that we erase your information, although that might not always be possible if doing so means we cannot perform our contract with you, or we have a legal obligation or legitimate interest to keep the information. We will explain the consequences of erasing your information.
Restrict the processing
If you feel we are processing your information unlawfully or with inaccurate information, you can ask us to restrict processing. Where Personal Information is subjected to restriction in this way, we will only process it with your consent or for the establishment, exercise or defence of legal claims unless we have your consent. If the processing is restricted, we will continue to store the information.
Object to the processing
If you disagree with any legitimate interest or public interest we have relied upon to process your information, you can object to the processing. We will then stop processing the information unless we can demonstrate a compelling legitimate ground that overrides your rights, or the processing is required to establish, exercise, or defend a legal claim.
Data Portability
Where we are relying upon your consent or the fact that the processing is necessary for the performance of a contract to which you are party as the legal basis for processing, and that personal information is processed by automatic means, you have the right to receive all such personal information which you have provided to Inpharmation in a structured, commonly used and machine‑readable format, and also to require us to transmit it to another controller where this is technically feasible.
Make a complaint
We are committed to safeguarding your data and upholding your rights, but if you feel we have not done that, please contact dataprivacy@inpharmation.com. Additionally you have the right to complain to the relevant supervisory authority, which in the UK is the Information Commissioner’s Office (ICO) at https://ico.org.uk/.
